Last Updated: July 3, 2025
PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS AND ALL TERMS INCORPORATED BY REFERENCE.
This is a brief summary of our most important terms. The full terms that you agree to follow below this summary are legally binding.
StudPilot provides a technology platform that acts as a neutral venue to connect Buyers and Sellers. We are not an auctioneer, breeder, or party to any transaction. We do not own, inspect, or endorse any of the canines or services listed.
Our Service may include features that utilize your approximate location to facilitate location-based search results. By enabling location services in your browser or device, you consent to the collection and use of this data for the purpose of enhancing your search experience. We do not track your precise real-time location.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You are responsible for understanding and complying with all applicable local, state, federal, and international laws and regulations regarding animal breeding, welfare, and commerce.
When you initiate the deletion of a stud listing from your account, StudPilot employs a "soft delete" mechanism. This means your listing will be:
For your safety, dispute resolution, and to ensure the integrity of our marketplace, all communication regarding stud services, bookings, transactions, or any related inquiries must occur **exclusively through StudPilot's provided messaging system.**
You acknowledge that you are solely responsible for your own due diligence. This includes carefully reviewing all listing information, communicating with the Seller, and satisfying yourself as to the health, quality, and legitimacy of any stud service before making a purchase.
You are solely responsible for all Content you submit. You represent and warrant that you own or have the necessary rights to all your Content and that its use does not violate any laws or third-party rights. By posting Content, you grant StudPilot a worldwide, non-exclusive, royalty-free license to use, copy, display, and distribute your Content in connection with the Service.
Rescheduling Policy: If a natural service date is rescheduled, it is the responsibility of both the Stud Owner and Dam Owner to communicate this change via StudPilot's messaging system. While the platform aims to facilitate the agreed-upon date, the "Mark Service Performed" button should still only be clicked truthfully on the actual day the service is rendered.
ANY ATTEMPT TO FALSLY MARK A SERVICE AS PERFORMED OR SHIPPED WHEN IT HAS NOT BEEN, OR TO MISREPRESENT THE STATUS OF A TRANSACTION, CONSTITUTES A SERIOUS VIOLATION OF THESE TERMS OF USE. SUCH ACTIONS MAY RESULT IN IMMEDIATE ACCOUNT SUSPENSION OR PERMANENT BANNING, FORFEITURE OF ANY PENDING FUNDS RELATED TO THE MISREPRESENTED TRANSACTION, AND OTHER LEGAL ACTIONS AS DEEMED NECESSARY BY STUDPILOT.
A Buyer or Seller may cancel an order for a full refund at any time before the Seller has marked the order as "Shipped".
For a Completed Order, a refund may only be requested within fourteen (14) calendar days from the date of Order Completion. This 14-day window applies to refunds initiated by the Seller or by a StudPilot administrator. After this 14-day period, all sales are considered final and non-refundable through the Service.
StudPilot has the right, but not the obligation, to mediate disputes between Users. We may, at our sole discretion, investigate a dispute and take action, including issuing a refund subject to the 14-day policy above. Any decision made by StudPilot in such cases is final and binding.
A Buyer or Seller may cancel an order for a full refund at any time before the Seller has marked the order as "Shipped" or "Service Started".
For a Completed Order (where payment has been released to the Seller), a refund may only be requested within fourteen (14) calendar days from the date of Order Completion. This 14-day window applies to refunds initiated by the Seller or by a StudPilot administrator. After this 14-day period, all sales are considered final and non-refundable through the Service.
StudPilot has the right, but not the obligation, to mediate disputes between Users. We may, at our sole discretion, investigate a dispute and take action, including issuing a refund subject to the 14-day policy above. Any decision made by StudPilot in such cases is final and binding.
Our AI Assistant (chatbot) is designed to provide information based solely on the data available within a specific stud listing. It is a tool for convenience and should not be considered a substitute for direct communication with the Seller or professional veterinary advice.
While we strive for accuracy, the AI's responses are generated automatically and may contain errors or misinterpretations. You are responsible for verifying all critical information with the Seller before making a purchase.
You may not use the AI Assistant to generate harmful, unethical, or misleading content. All interactions with the AI are subject to our general content and conduct policies.
The Service and its original content (excluding Content provided by you), features, and functionality are and will remain the exclusive property of StudPilot, Inc. and its licensors. Our trademarks may not be used in connection with any product or service without our prior written consent.
You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third-party posts on or through the Service.
We encourage you to contact us first to seek a resolution to any dispute. Most user concerns can be resolved quickly and to the user's satisfaction by emailing our support team.
These Terms shall be governed by the laws of the State of Indiana, United States, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts located in Marion County, Indiana for any actions for which we retain the right to seek injunctive or other equitable relief.
THE SERVICE AND ALL CONTENT THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND. StudPilot EXPLICITLY DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY LISTING. WE MAKE NO WARRANTY REGARDING THE QUALITY, HEALTH, FERTILITY, OR LEGALITY OF ANY STUD SERVICE, NOR THE OUTCOME OF ANY BREEDING. ALL TRANSACTIONS ARE AT YOUR OWN RISK.
IN NO EVENT SHALL StudPilot, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.
IN NO EVENT SHALL StudPilot'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100.00) OR THE TOTAL PLATFORM FEES PAID BY YOU TO StudPilot FOR THE TRANSACTION IN QUESTION.
You agree to defend, indemnify, and hold harmless StudPilot, Inc. from any and all claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from your use of the Service, your violation of these Terms, or your Content.
These Terms shall be governed by the laws of the State of Indiana, United States, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. We will provide notice of material changes. By continuing to use our Service after revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us:
StudPilot, a service of Queen City Nexus LLC.
Email: support@qcnexus.com
